Where is Dulce Studio located?

Our studio is located in Charlton, just a 1-minute walk from Charlton Station, with convenient free all-day parking for clients.

How do i book an appointment?

You can book appointments directly through our website or contact us via the provided booking link. Bookings are open 8 weeks in advance.

Do you accept walk-ins?

All services are by appointment only to ensure quality and focus on each client.

Do you offer mobile services?

Yes, but mobile services are only available for select clients and require a minimum spend.

Do you offer consultations?

Yes, consultations are available to discuss your hair goals, scalp health and the best options for you.

Can I bring my own hair/products?

Yes, but we recommend consulting with us beforehand to ensure compatibility with the style.

What payment methods do you accept?

We accept cash ,card payments and online transfers.

Do you offer discounts or promotions?

Occasionally! Follow us on social media or subscribe to our newsletter for updates.

How should i prepare for my appointment?

Please ensure your hair is clean, detangled and free from heavy products.

Do you offer aftercare advice?

Yes! After every appointment, we provide tips and recommendations to help maintain your style and hair health.

Can i bring a guest with me?

Guests are allowed in the waiting area but must not disrupt the session.

What happens if I’m late?

We allow a 15-minute grace period. After that your appointment may be cancelled or rescheduled at our discretion.

What is your refund policy?

Due to the nature of our services, we do not offer refunds after a service has been completed.however, we are happy to address concerns and provide touch-ups if necessary

Can I reschedule my appointment?

Yes, you can reschedule your appointment through the link in your confirmation email. You’ll have the option to change the date or time up to 48 hours before your scheduled appointment.